by booking a stay at chitrakatha directly or through a partner website, you agree to be bound by the following terms and conditions. please do read them carefully before you proceed with your booking.
website terms and conditions
the contents of this website pertain to our one and only property, hotel chitrakatha, jaipur, rajasthan.
we have spent a great deal of time, love and effort in creating a brand name, logo and content for hotel chitrakatha. we believe it truly represents our culture and passion.
we would therefore be flattered, but not delighted if any of our website content, logo our our brand were used for any puspose by anyone outside the chitrakatha management.
we have done our best to include all our rules, quirks and conditions here. however, changing the content for any purpose will be entirely at our discretion.
chitrakatha has endeavoured to provide rooms to suit the needs of every kind of traveller. here is a broad construct of our rooms:
air conditioned deluxe double - spacious air conditioned rooms with double bed. suitable to families and groups of 2-3 individuals. extra mattresses can be accommodated in some deluxe rooms.
standard non-ac double - rooms cooled by water coolers and fan with double bed. suitable to families and groups of 2-3 individuals. extra mattresses can be accommodated.
air conditioned mixed dormitory - spacious dormitory with 5 beds. suitable for large family or group of 5-7 individuals. we also accept individual bookings for dormitory. such guests are requested to be prepared to accommodate with other unrelated individual guests of chitrakatha who may have booked a similar a stay. extra bedding would be necessary for guests over 5 numbers.
non ac mixed dormitory - spacious dormitory room cooled by water cooler and fan with 4 beds. suitable for large family or group of 4-6 individuals. we also accept individual bookings for dormitory. such guests are requested to be prepared to accommodate with other unrelated individual guests of chitrakatha who may have booked a similar a stay. extra bedding would be necessary for guests over 4 numbers.
single special room - spacious single room with single bed. cooled by water cooler. we do not accept more than one guest in these rooms.
air conditioned single room - air conditioned room with single bed. some of these are spacious and some slightly smaller to suit the pockets of all kinds of travellers. you may check with the hotel for availability before booking a stay.
extra mattress may be provided for rooms which have space for the same at the rate of rs.250 per bedding. we request you to inform us at the time of booking for any such requirement. this is to ensure we are prepared in advance for your specific needs.
breakfast is available everyday from 7am to 10.30am on our rooftop restaurant that offers the most remarkable view of the fort next door. breakfast is available at rs.150 per person (both indian and western). our guests are requested to go through the in-room guide and let us know their breakfast preference (indian or western) the previous day in an idealistic scenario. however a 30 min buzzer before you arrive at the restaurant, will also do.
chitrakatha has partnered with many leading wesbites to give you smooth access to booking a stay with us. you may also book a stay directly with chitrakatha through 'book my stay' icon on the homepage or write an email. it is best to book your stay ahead of time, esecially during typical travel season. full payment must be made at the time of booking. for direct bookings, we accept payment through online bank transfer/cheque/cash deposit only. and in keeping with your needs, we now have a secure payment gateway on our website.
upon booking directly or through a partner website, you will receive a confirmation within 24 hours. we request that you produce your booking confirmation upon check-in at the hotel. if you do not receive your booking confirmation within 24 hours from the time of booking/payment, please contact us on firstname.lastname@example.org
for guests arriving without prior booking, admission will be subject to room availability.
we do not charge any additional costs for children below the age of 3 years travelling with our guests.
chitrakatha provides complementary pick up from train and 'sindhi camp' bus station. if you would like to avail this facility, we would request you to inform us at the time of booking or at least one day before your arrival on email@example.com
we request that you produce your booking confirmation upon check-in at the hotel.
foreign nationals and indians are required to submit a government approved proof of their identity at the time of check-in. minors below the age of 18 years must be accompanied by an adult guardian.
while we value our guests' privacy and safety, we are obliged to provide all information and documents if required, for official government enquiry . however, the management holds the right to deny.
check-in, modification and cancellation policies
any cancellations would need to be made/informed via email. cancellations made less than 2 days before the date of stay will incur 100% charge. for any cancellations made more than 2 days before the date of stay, chitrakatha would refund the money after deducting a nominal charge of 10% to cover the opportunity lost due to unforeseen reasons. exceptions can be made in case of an emergency and that is left to our best judgement.
any modifications to existing bookings will be subject to availability of rooms. in case we do not have rooms available for the changed dates, the transaction would be treated as cancellation and as such rules would be applicable. when modifying booking during peak season, the guest would need to pay differential room tariff, if any.
any refunds for direct bookings would take 7 working days after the cancellation. refunds for cancellation of bookings made through a partner would be made by them directly and not by chitrakatha. we request you to contact the partner website only in such a case.
admission rights reserved
chitrakatha is host to guests of many nationalities. in this, we represent indian hospitality to the world in our small way. we also host families with children almost all year. it is our endevour to make sure all our guests have comfortable stays and go back with great memories. the hotel and our rooftop restaurant are open to one and all. we welcome you to stay with us, celebrate, lounge, dine and relax anytime. however, we would appreciate good conduct and considerate beahaviour at all times.
in keeping the best interest of our guests, the management reserves the right to deny entry to anyone based on our best judgement.
we are a completely and entirely drug free hotel and restaurant. use of narcotics of any kind is not permitted on our premises within or outside the rooms. we also do not allow solicitation of any kind.
arrival and departure policy
check-in - 1200 hours
early arrival is subject to availability. for guaranteed early check-in, reservation need to be made starting from the previous night.
check-out - 1200 hours
later check-outs are available on request and are entirely up to hotel management to allow or deny.
cancellation and intimation policy
reservation must be cancelled 15-30 days prior to the planned date of arrival. we will be sending you a reminder message and a phone call (in case you wish to leave us with yours), a week before the date of arrival. under any circumstances, if you fail to reply this mail or return the phone call, we would consider the booking null and void.child policy
two children up to 8 years of age can stay in the parent's room without an additional charge. however, a maximum of one child's bed can be placed in a room which will be provided at no additional charge.
one child over 8 but less than 12 years can stay in the parent's room. a child's bed is provided at no additional charge.for two children between 8 and 12 years an additional room is necessary. the rate of this room will be 50% of the parent's applicable room rate.
* double bedroom (air conditioned) | double bedroom (air cooled) : capacity 2 persons
* mixed dormitory (air conditioned) | mixed dormitory (air cooled) : capacity 6 persons
rates in inr
breakfast can be booked in advance @ rs.200 per person
extra person in double room charge @ 250
breakfast (american / continental) @ 200 per person
government taxes 10% extra
we reserve the right to change the room rates and polices with a maximum prior notice of 1 week, before arrival
all major credit cards are accepted